Enable SMTP Authentication for Mac Mail

MacOS10.3 Mail

  1. On the menu bar, click the Mail option and select "Preferences."
  2. Click the Accounts icon.
  3. Select your account from the menu on the left.
  4. At the bottom of the right window, click the "Server Settings" button.

  5. Change the Server Name to your HIS-Hosted server name, i.e. psaXXX.his.com, mail.his.com or zimbraXXX.his.com.
  6. Change the Server port to 465.
  7. Click the "Authentication None" box.
  8. Select "Password" from the dropdown list.
  9. In the "Username" field enter your email address
  10. In the "Password" field enter: Your email account password.
  11. Click "OK."

MacOS10.4 Mail

  1. From the Mail Mail menu, select Preferences.
  2. Select Accounts and choose your e-mail account.
  3. On the Account Information tab, locate Outgoing Mail Server (SMTP) in the lower-half of the screen. Make sure mail.his.com is selected, then click on Server Settings.
  4. Change the Server Name to your HIS-Hosted server name, i.e. psaXXX.his.com, mail.his.com or zimbraXXX.his.com.
  5. Change the Server port to 465.
  6. For Authentication, select Password.
  7. For User Name and Password enter your username and password.
  8. Click OK.
  9. Close the Mail Preferences window and Save your changes.

MacOS 10.9.2 Maverick

  1. From the Mail Mail menu, select Preferences.
  2. Select Accounts and choose your e-mail account.
  3. On the Account Information tab, locate Outgoing Mail Server (SMTP) in the lower-half of the screen. Make sure mail.his.com is selected, then
  4. Click on it and select "Edit SMTP Servers list"
  5. Select mail.his.com
    • Make sure the Server name is "mail.his.com"
    • TLS Certificate=None
  6. Click on Advanced
    • Change the Server Name to your HIS-Hosted server name, i.e. psaXXX.his.com, mail.his.com or zimbraXXX.his.com.
    • Make sure it's set to "Use Default Ports 25.465, 587", and
    • "Use Secure Socket Layers (SSL)" is selected
    • For Authentication, select Password.
    • For User Name and Password enter your whole email address and password.
  7. Click OK.
  8. Close the Mail Preferences window and Save your changes.


Properties ID: 000262   Views: 2463   Updated: 30 days ago