Daily Spam Summary Report from the Barracuda Spam & Virus Firewall

The Barracuda Spam & VirusFirewall sends you the following two types of messages:

  • Greeting Message
  • Spam Quarantine Summary Report

Greeting Message

The first time the Barracuda Spam & Virus Firewall quarantines an email intended for you, the system sends you a greeting message with a subject line of User Quarantine Account Information. The greeting message contains the following information:

Welcome to the Barracuda Spam & Virus Firewall. This message contains the information you will need to access your Spam Quarantine and Preferences.

Your account has been set to the following username and password:

Username: <your email address>

Access your Spam Quarantine directly using the following link:

        https://spam.his.com

The Barracuda Spam & Virus Firewall automatically provides your login information and the link to access the quarantine interface. Use your regular email password to login to the HIS SPAM Firewall.

Quarantine Summary Report

The Barracuda Spam & Virus Firewall sends you a daily quarantine summary report so you can view the quarantined messages you did not receive. From the quarantine summary report you can also add messages to your whitelist, delete messages, and have messages delivered to your inbox.

Spam Quarantine Summary Sample: click to view full size image in new window
  • Click on the Deliver link to have that message delivered to your mailbox.
  • Click on the Whitelist link to have that message delivered to your Inbox and that sender whitelisted.
  • Click on the Delete link to remove that message from your quarantine.
  • Click on the View link to display that message in a new Message Details browser window.

Note that the quarantine summary report only goes out if new spam has been quarantined since the last notification, which is generated daily around 5AM. If there is no new quarantined mail for your account since the last notification cycle, or if you have logged into your account since then, no quarantine summary report will be generated and sent to you for that same 24 hour period. Note also that links in the Quarantine Summary Report for viewing, delivering, whitelisting or deleting a message from the quarantine inbox expire in 5 days from the date the report is sent out.


Properties ID: 000306   Views: 2083   Updated: 4 years ago