HIS News and Status Announcements
Apple iOS 18 – email problems – update to iOS 18.1
We’ve been seeing email problems for some  users with iPhones or iPads that have been updated to iOS 18.   iOS 18.1, released on 10/28/24, reportedly fixes these bugs. If you’re using an iPhone or iPad that’s on a version of iOS 18 th...
Delayed mail to some mailboxes Monday 8/26/2024 – Resolved
Mail to some Zimbra mailboxes was delayed  briefly Monday afternoon because of an issue with a mail relay where a redundant failover didn’t work as designed.  The issue has been identified and resolved.  This affected only some mailboxes, and no ...
Phishing email claiming to be from billing@his.com “Credit Card Status on HIS account”
This morning some  of our customers with @his.com or @hers.com email addresses received a phishing email claiming to be from billing@his.com, with a subject line of “Credit Card Status on HIS account” The text may vary but they look like th...
Phishing mail claiming to be from Amazon
We’ve seen phishing mail claiming to be from Amazon, saying that there’s a problem renewing your Amazon Prime membership: This links to a site in India, where the bad guys hope to harvest your Amazon username and password. If you receive em...
Phishing mail claiming “multiple billing error”
A his.com customer email account was hijacked and used to send phishing mail to other his.com addresses that claimed to be from error-billing@his.com, asking recipients to log on to “retract the multiple charges”.  Following this link would...