For HIS system and network status announcements, check status.his.com.

Support Tickets

You can open a support ticket by clicking the Contact Us link on this page.

Each request is assigned a ticket number and is monitored by our support staff until the matter is resolved.

For best results, open a separate ticket for each issue rather than combining several questions in one ticket.

You may reopen a closed ticket at any time if the problem reoccurs or is not resolved to your satisfaction.

24/7 Email Set Up and Support: 301-255-0500 Option 2, then 1

24/7 Web Site and Control Panel Support: 301-255-0500 Option 2, then 2