Setting Up Thunderbird to connect to your Zimbra mailbox
To access your email, you must have the following information:
- Your HIS Zimbra email address and password.
- Your email server name will be mail.domain.xxx (Replace domain.xxx with your real Zimbra email domain).
- If you have not done it already: Download Thunderbird from Mozilla's Thunderbird page, http://www.mozilla.com/en-US/thunderbird/ .
- Launch Thunderbird.
- If you have never used Thunderbird before, the Account Wizard should start on it's own. To open it manually, go to File > New > Account. , This will open the Account Wizard.
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Enter the following on the Mail Account Setup window:
- Your name: enter your full name.
- Email address: enter your email address.
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Password: enter your email password. Make sure "Remember password" is checked.
- Click on the Continue button.
- Click on the Manual config button.
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Enter the following and then click the Re-test button.
- Incoming: IMAP
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Incoming Server hostname: mail.his.com or mail.domain.xxx.
Either Port 993 with SSL/TLS
or Port 143 with StartTLS -
Outgoing Server hostname: mail.his.com or mail.domain.xxx.
Either Port 465 with SSL/TLS
or Port 587 with StartTLS - Username: enter your HIS username: mail.his.com or mail.domain.xxx
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SSL: For both Incoming and Outgoing, make sure SSL/TLS is selected.
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Authentication: For both Incoming and Outgoing, make sure AutoDetect is selected.
- Click on the Re-test button.
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If errors were detected, correct the errors and then click on the Re-test button again. *
If no errors were detected, click on the Create Account button. - Click on the OK button.
- Click on the Get Mail button to retrieve your email messages.
- Right-click on the account in the left window pane that you just created. Click on the Subscribe button.
- Select all of the mailbox folder that you would like to subscribe to.
- Click on the OK button.
* See
- HIS recommended Email Port Numbers
- Problem sending mail: Enable SMTP Authentication
