Transfering a domain away from Network Solutions
If your domain is currently registered with Network Solutions / web.com you can transfer your domain to HIS.
0- Log on to your account at NetworkSolutions.com.
1- Verify that the Admin Contact Email address for the domain is valid.
To update these contacts at Network Solutions
Log on to your account at NetworkSolutions.com.
Click Account Settings.
Click Accounts and Contacts.
From the People Who Can Access This Account section, click Edit Account Contacts.
Click the account name for which you want to confirm contact information.
From the Edit WHOIS Contacts section, click View/Edit WHOIS Contacts.
Select the check box next to the domain name you want to confirm, and click Continue.
If the Administrative contact in inaccurate and needs to be updated, select the Administrative Contact option and click Continue.
2- Remove domain name privacy
Log on to your account at NetworkSolutions.com.
Click on My Domain Names under the My Products and Services tab.
If you have only one domain name, continue to the next step, if you have multiple domain names, click Manage next to the domain name you are making the changes for.
From the Details section, select Turn Private Registration Off, and then click Go.
3- Obtain the authorization code from Network Solutions
Log on to your account at NetworkSolutions.com.
Click on My Domain Names under the My Products and Services tab.
Click the domain name you want to unlock.
From the Domain Details section, select Request Authorization Code, and then click Save.
Contact Network Solutions support at 888-642-9675 if you haven't received the authorization code after 24 hours.
4- Unlock Your Domain Name
By default, all domains registered with Network Solutions are placed in "Domain Protect" status, which displayed as "Registrar-Lock" at the registry. Before a domain transfer is requested, the lock must be removed and the registry status verified as "Active."
Log on to your account at NetworkSolutions.com.
Click on My Domain Names under the My Products and Services tab.
Click the domain name you want to unlock.
From the Domain Details section, click Edit.
Select Turn Domain Protect Off, and then click Save.
5- Then contact us at support@his.com or open a support ticket to let us know you are ready to transfer your domain.