Problem downloading messages via POP

If you are using POP to retrieve your mail, sometimes a big message will make your email app time out while trying to download it.

Try this:

• Close the Mail program on your Computer.
• Open a Browser and Logon to your webmail, using your email address as username and your email password
• Check the messages sizes. A few MB should be OK, but anything bigger than 15-20 MB might cause a problem.
• Open the message and download the attachment onto your computer.
• Delete the message in webmail.
• Open the Mail app on your computer and try to download your mail again.

Repeat as needed.