Enabling Secure Connections in iPhone/iPad

To Enable Incoming Email (POP/IMAP) SSL

  • From the Home screen, tap Settings.

  • Tap Accounts & passwords (Or Mail, Contacts, Calendars on older devices) and choose the desired email account.

  • Tap your account name again if needed

  • Scroll down and tap Advanced.

  • From the **Account->Incoming Mail Server" settings menu, slide Use SSL to ON.

  • Make sure the Hostname ends in his.com. It should look like: mail.his.com, psaXXX.his.com, zimbraXXX.his.com, zmailX.his.com.

  • Tap Server Port and make the following change:
    For IMAP - 993
    For POP - 995

  • Tap Account at the top to go back

To Enable Outgoing Email SSL

  • From the Incoming Mail Server ->SMTP** menu, tap the primary outgoing server for the account. This will be the server name assigned to your domain.
  • Make sure the Hostname ends in his.com. It should look like: mail.his.com, psaXXX.his.com, zimbraXXX.his.com, zmailX.his.com.
  • Next to Use SSL, tap ON.
  • Tap Server Port and change the port to 587. Wait until the phone verifies it.
    If port 587 does not work: Some older apps also use port 465.
  • Make sure Authentication is enabled and set to "Password".
  • Tap Account at the top to go back.
  • Tap Done.

You may need to restart your iPhone for the changes to take effect.


Properties ID: 000533   Views: 1337   Updated: 5 hours ago