Enabling Secure Connections in Outlook 2013-2016

  1. Open Outlook and go to its "File" menu
  2. Proceed to "Info" option and click on the "Account Settings" button.
  3. Select the "Account Settings" sub-button that appears
  4. While viewing the "E-mail" tab: click on the account name you would like to edit
  5. Then click on the "Change" button .
  6. Click on "More Settings" at the bottom right.
    Do NOT change the mail server name. It should be the HIS server name (xxx.his.com).
  7. Click on the "Outgoing Server" tab.
    Place a check in the box labeled "My outgoing server (SMTP) requires authentication"
    Select the radio button labeled "Use same settings as my incoming mail server"
    Click OK.
  8. Click on the "Advanced" tab
  9. Place a check in the box labeled "This server requires an encrypted connection (SSL) for the incoming server.
  10. Select "SSL" from the drop down located near to the outgoing server.
  11. Specify the following ports for both servers as shown:
    Incoming IMAP Port 993 (If still using POP3 then Port: 995).
    Outgoing SMTP Port: 587 with TLS or port 465 with SSL/TLS.
  12. Click "OK"
  13. You will now be taken back to the Internet E-mail Settings window (where you previously entered your account information).
    14.Click on the "Test Account Settings ..." button to send a test email via the new account.

Note: If using IMAP: Set the IMAP Root folder:

  1. Click the File tab, then Account Settings
  2. Choose your e-mail account, then click Change
  3. Click More Settings
  4. Click the Advanced tab
  5. In the Root folder path type INBOX
  6. Click OK and Next to save your changes

Properties ID: 000537   Views: 3612   Updated: 6 months ago