Zimbra 2FA: Generating application code for other devices / EMail Apps

Once Zimbra 2 Factor Authentication is set up for your HIS email account hosted on Zimbra:

The current password will only be used to access webmail.

Access to HIS Zimbra hosted email from applications such as Thunderbird, Mac Mail, Outlook, iPhone Mail, Android Mail, etc. will use the same configuration except you will not use your regular email account password anymore.

Instead, each of your applications or devices will use its own "application passcode" generated in Zimbra. You will need to update the configuration of each of your applications and devices; however, most will simply note that the old password is not working and prompt you for the new one.

Here is how to generate new application codes for each of those devices and apps.

  • Login to your account in webmail.
    Use your email address as username and your main account password (not an application code).
  • Click the Preferences tab.
  • Click Accounts.
  • Click Add Application Code.
  • Enter the name of the device or application for which you are creating a code, and click Next.
  • Use the application passcode provided as the password for the new device.

This is the most secure as is anything happens to any of your devices, you can revoke the application code for that specific device and the other ones will still be working.

The applications for which you have created application codes are displayed in the
Preferences > Accounts > area.

Properties ID: 000584   Views: 2175   Updated: 10 months ago