Enable SMTP Authentication for Mac Mail
For email accounts hosted on one of our Plesk Web & Email servers:
Confirm the name of the Plesk server: It should have been sent to you when the account was set up.
Your Control Panel web address looks like: https://psaXXX.his.com:8443: use psaXXX.his.com as mail host name.
1- Open the Mail app on your Mac.
2- Choose Mail > Preferences
3-Select Accounts and choose your e-mail account.
3- Click Server Settings, click the Outgoing Account pop-up menu, then choose "Edit SMTP Server List".
4- Select the your current HIS server in the list (It could show as psaXXX.his.com).
5- If you do not see it, click on + to add a server:
User Name: your whole email address.
Password: Your current email password
Host Name: psaXXX.his.com
Uncheck Automatically manage connection settings: Uncheck
Port: enter 587 (or 465 if 587 does not work).
Check Use SSL/TLS.
6- Click OK.
7- You have now setup the psaXXX.his.com HIS outgoing mail server.
Make sure that 'psaXXX.his.com' is selected in the drop-down menu next to 'Outgoing Mail Server'
8- Click 'Save' to keep the changes
9- Restart Mac Mail: Close it and re-open it so It will use the new settings.