Setting up Android Phone to connect to Zimbra (Microsoft Exchange ActiveSync)
Microsoft Exchange ActiveSync is available for our Pro accounts.
Check with HIS support to see if it is enabled for your account.
Here are instructions for your Android phone:
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From home, tap Apps icon > Settings icon > Cloud and accounts icon > Accounts > Add account > Microsoft Exchange ActiveSync.
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Enter the Full Email address and Password for the email account and then tap Manual setup.
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Remote security administration: The XXXX.com server must be allowed to remotely control the security features on your phone. CANCEL ALLOW
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Then enter the required information:
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Domain\username: Enter your Full email address again: user@domain.ext
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Password: Enter your email password (case-sensitive).
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Exchange server: if you have an @his.com or @hers.com address : use "mail.his.com"
or if you have your own domain like "domain.ext" use the format: "domain-ext.his.com" -
Use secure connection (SSL): Tap to place a checkmark in the box, if your system requires SSL encryption.
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Use client certificate: Un-Tap this is not needed.
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Follow the prompts to configure options for the account.
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Enter an account name and a display name and tap Done to complete setup.