Setting up Android Phone to connect to Zimbra (Microsoft Exchange ActiveSync on Pro plan)

Microsoft Exchange ActiveSync is not available by default - it is available on our Pro level of service. Check if this is enabled on your account or if you should upgrade

Here are instructions for your Android phone:

• From home, tap Apps icon > Settings icon > Cloud and accounts icon > Accounts > Add account > Microsoft Exchange ActiveSync.

• Enter the Full Email address and Password for the email account and then tap Manual setup.

• Remote security administration: The XXXX.com server must be allowed to remotely control the security features on your phone. CANCEL ALLOW

• Then enter the required information:

• Domain\username: Enter your Full email address again: user@domain.ext

• Password: Enter your email password (case-sensitive).

• Exchange server: zmail.his.com

• Use secure connection (SSL): Tap to place a checkmark in the box, if your system requires SSL encryption.

• Use client certificate: Un-Tap this is not needed.

• Follow the prompts to configure options for the account.

• Enter an account name and a display name and tap Done to complete setup.