Changing Zimbra - @his.com Email Account Password Knowing The Current One

Here is how to reset your Zimbra account password - knowing your current password:

1- Pick a new password. The new password must have at least:

• 10 characters (Suggestion: Use a combination of words, a sentence)
• 1 number
• 1 upper case letter
• 1 lower case letter
• 1 punctuation symbol (.,-:;)

Do not re-use old passwords, passwords that you use on other accounts or passwords that spell out dictionary words or part of the username.
Make a good note of the new password as you will need to re-enter it on all computers/devices you check your email from.

2- To change your email password, you'll have to know your current password, to log in to https://webmail.his.com.

CLASSIC version:

• Click on the Preferences tab at the top of the page.
• You will see a Change Password Button in the Login Options section, click on it.
• This will open a new POP-up window
• Enter your old mail password, the new one and confirm the new one.
• Click on Change Password for the change to take effect

3- After that you will need to update the password on all the computers or devices you use to check your mail.

An easy way to do that on each device:

• Check mail and you will be prompted for the new password - This will update Incoming Settings (IMAP or POP).
• Send mail and you will be prompted for the new password - This will update Outgoing Settings (SMTP).

if you need help with this: Open a support ticket at https://support.his.com/contact/