POP timing out: Not able to retrieve messages

If an email account using POP is timing out, what might be happening your email app is having trouble retrieving a large email from the server.

Here is what you can do:

• In your email app: note the date/time and subject of last message you received there.

• Close your email app.

• Go to webmail and login.

• Find the next message received after the one above: this is the one causing the trouble.
  It may be a message with a large or a lot of attachments.

• Download the attachments to your computer, make a copy of the text of that message and the sender's address and send it to yourself.

• Delete the message.

• Re-open your email app: it should be able to receive mail then.

Repeat as needed if there are a more than one large messages.