Adding a recovery email address for your Zimbra email account (also @his.com/hers.com)
Have you ever forgotten your password and been locked out of your email account?
Now there is a Forgot Password link on the HIS Zimbra Web Client Login page.
You will need to configure a recovery email address, after that if you forget your password Zimbra can send you a recovery email with a temporary code.
Here is how to do it:
Provided you have another email address, like one you setup with a free email provider like AOL, Gmail, Yahoo, or Outlook.com:
Login to the HIS Zimbra Web Client Login Page - Make sure to select the Version: Advanced (Ajax) option as this is not available in the Standart webmail.
Go to Preferences > Accounts > Password Recovery Account Settings.
Enter a password recovery email address.
You will receive an email at that address with a verification code.
Enter the code from the email and click on Verify Code.
Click on Save.