Zimbra Connector for Outlook (ZCO): Uninstall/Reinstall Process
If you are currently experiencing issues with the Zimbra Connector for Outlook (ZCO), a troubleshooting step you can you can try is uninstalling the ZCO and reinstalling it.
-
Close Outlook on your computer.
-
After closing Outlook, you will need to access your Windows Control Panel.
-
Select the Start button then select Control Panel from the pane to the right.
-
Select Uninstall a Program
-
A new window will appear. This window will show the programs that are currently installed on your computer.
-
Locate the ZCO connector within the list of programs. It can show as VMWare Zimbra Connector for Microsoft Outlook, ZCS Zimbra Connector for Microsoft Outlook or other similar variations.
-
Right-click on the program name and select Uninstall.
-
You will see a series of prompts. Verify that you do wish to uninstall the program, then you will see additional prompts showing the uninstall progress.
Once complete, the progress box will disappear and so will the program from your programs list.
Once the previous version of the ZCO has been removed, you can proceed with the re-installation process.
