Troubleshooting There are no subcategories.
Articles in Troubleshooting

Title Updated Views
mail.his.com Enable SMTP authentication for Outlook 2010-2016 13 days ago  7998
Fix: Outlook Emails Get Stuck in the Outbox 2 months ago  191
Zimbra Webmail "Network service error" 2 months ago  1456
Troubleshooting Secure Certificate Issues in Email 2 months ago  4388
I forgot my his.com/hers.com Zimbra email account password. What do I do to reset my password? 2 months ago  1362
How to reset your password with a recovery address. 9 months ago  504
ActiveSync: Outlook 2019: synch slow, or non-existent 1 year ago  677
Workaround for: Outlook 2016 Adding an Exchange Account: Log onto Exchange ActiveSync mail server fails 1 year ago  13469
Not receiving new mail: email account is offline in Mac Mail app 1 year ago  812
Enable SMTP Authentication for Mac Mail OS X 2 years ago  4791
Enable SMTP Authentication for Mac Mail 2 years ago  5156
Troubleshooting IMAP Folders Issues with IMAP and Outlook 2013 some Outlook 2016/365 2 years ago  11382
Unable to Verify Account Name or Password on Mac 2 years ago  1340
iPhone: Fix "Cannot Verify Server identity" for mail.his.com 3 years ago  2559
Correct hostnames for his.com or hers.com mail servers 3 years ago  3901
MS Outlook >2007 Cannot verify Security Certificate warning 3 years ago  11943
Enable SMTP Authentication for iPhone/iPad 3 years ago  11248
Trusting an updated certificate in Mac Mail or iPhone 4 years ago  1693
Deleting a Certificate in Mac keychain access 4 years ago  1581
Certificate Domain Mismatch error when connecting to an HIS mail server 4 years ago  1527
Problem downloading messages via POP 4 years ago  1766
How Do I check Disk Space status (Quota) For @his.com/@hers.com Email Account? 4 years ago  2066
Mac mail under Snow Leopard: SSL certificate hostname mismatch 4 years ago  4011
Mac Mail: Set up trust for the SSL certificate 4 years ago  4504
Mac Mail: Subscribe to IMAP Email folders 5 years ago  3426
Rebooting Computer/Router to Update DNS after a Change of IP address 6 years ago  3932
How To View Received Email Headers 6 years ago  4726
Fix for Firefox and Chrome issues with ssl_error_weak_server_ephemeral_dh_key on webmail.his.com 6 years ago  7617
Using the headers of an email message to investigate a delay 7 years ago  6101
My email box is full. How do I empty it? 7 years ago  5676
Outlook 2010 IMAP does not delete messages from the server 10 years ago  17786
SMTP Authentication Problems using Apple Mail 10 years ago  7425
Enable SMTP Authentication for Entourage 10 years ago  3994
Enable SMTP Authentication for Eudora 5 & 6 for Mac 10 years ago  3893
Enable SMTP Authentication for Eudora 5 & 6 for Windows 10 years ago  3927
Enable SMTP Authentication for Outlook XP/2000 10 years ago  3952
Enable SMTP Authentication for Windows Mail 10 years ago  4090
(Showing 1-37 of 37)