HIS News and Status Announcements
Centurylink data center issue – 12/12/2017 – resolved
There is currently an outage affecting our Sterling, VA facility, colocated with Centurylink.  The outage is being investigated. Some services are impacted, including mail.his.com and several other mail servers. Update:  as of 4:08 PM EST all services ...
mail.his.com emergency maintenance 11/12/2017 – resolved
Because of an issue with the server that hosts mail.his.com, we had to perform an emergency backup and restore Sunday afternoon, 11/12/2017.  This caused incoming mail for his.com and hers.com addresses to go missing for a few hours.  We were able to r...
Petya Ransomware Attack 6/27/2017
There is a nasty ransomware virus that exploits vulnerabilities in Microsoft Windows and Office that is spreading rapidly worldwide.  Once one computer on a LAN/WLAN is infected the virus can spread to other computers over the ethernet or WiFi. What yo...
Worldwide ransomware attack 5/12/2017
On May 12, 2017, hackers exploiting a vulnerability in Microsoft Windows have attacked a large number of PCs worldwide, including hospitals in the UK and elsewhere and have infected vulnerable PCs with “ransomware” demanding payment in orde...
Delayed mail to his.com and hers.com domains – resolved
Barracuda developed a problem today in their cloud layer, and some mail to addresses using the his.com and hers.com domain has been delayed.  Outgoing mail from those domains has not been affected. Barracuda is still working on the issue, but we’...