Adding an email address to your Blocked Senders list on

If you are getting the same spam messages over and over from the same senders, and there is no option to opt-out or unsubscribe from these mailings, you should add the sender's email address to your Blocked Senders list on

To do that:

  1. Go to your spam quarantine, either:
    • click on one of the links in the quarantine report email to access your spam qurantine.
    • or
    • login to using your email address and password.
  2. Click on Preferences then Whitelist/Blacklist.
  3. Add the email address(es) you want to block to the Blacklist.

Note: The actual sending email address of a unwanted message might differ from the one showing in the "From: field".
Some Commercial Bulk mail senders (Constant Contact, Retail Stores, Amazon to name a few) may use one-time throwaway addresses.
In that case whitelisting/blacklisting the email address won't work.
It may be more efficient to try unsubscribing from the list first, only block the domain name if nothing else works.

Note: will never see emails from Blacklisted email addresses again. Messages from these addresses will be blocked and will NOT show in your quarantine.

Properties ID: 000336   Views: 2541   Updated: 4 years ago