Troubleshooting There are no subcategories.
Articles in Troubleshooting
Title Updated Views
Workaround for: Outlook 2016 Adding an Exchange Account: Log onto Exchange ActiveSync mail server fails 20 days ago  4096
Troubleshooting IMAP Folders Issues with IMAP and Outlook 2013 some Outlook 2016/365 20 days ago  8865
Unable to Verify Account Name or Password on Mac 29 days ago  70
I forgot my his.com/hers.com Zimbra email account password. What do I do to reset my password? 5 months ago  317
iPhone: Fix "Cannot Verify Server identity" for mail.his.com 6 months ago  1753
Correct hostnames for his.com or hers.com mail servers 6 months ago  2900
Troubleshooting Secure Certificate Issues in Email 8 months ago  3319
MS Outlook >2007 Cannot verify Security Certificate warning 8 months ago  9819
Enable SMTP Authentication for Mac Mail 10 months ago  4128
Troubleshooting Outlook with Zimbra Connector 10 months ago  577
Enable SMTP Authentication for iPhone/iPad 10 months ago  9654
Zimbra Webmail "Network service error" 11 months ago  608
mail.his.com Enable SMTP authentication for Outlook 2010-2016 12 months ago  6483
Enable SMTP Authentication for Mac Mail OS X 1 year ago  3510
Enable SMTP Authentication for Mozilla Thunderbird 3.x 1 year ago  3118
Trusting an updated certificate in Mac Mail or iPhone 1 year ago  886
Deleting a Certificate in Mac keychain access 1 year ago  792
Certificate Domain Mismatch error when connecting to an HIS mail server 1 year ago  773
Problem downloading messages via POP 2 years ago  1016
How Do I check Disk Space status (Quota) For @his.com/@hers.com Email Account? 2 years ago  1304
Mac mail under Snow Leopard: SSL certificate hostname mismatch 2 years ago  3124
Mac Mail: Set up trust for the SSL certificate 2 years ago  3523
Mac Mail: Subscribe to IMAP Email folders 2 years ago  2580
Rebooting Computer/Router to Update DNS after a Change of IP address 3 years ago  2973
How To View Received Email Headers 4 years ago  3686
Fix for Firefox and Chrome issues with ssl_error_weak_server_ephemeral_dh_key on webmail.his.com 4 years ago  6795
Using the headers of an email message to investigate a delay 4 years ago  5243
My email box is full. How do I empty it? 5 years ago  4746
Outlook 2010 IMAP does not delete messages from the server 8 years ago  16140
SMTP Authentication Problems using Apple Mail 8 years ago  6830
Enable SMTP Authentication for Entourage 8 years ago  3253
Enable SMTP Authentication for Eudora 5 & 6 for Mac 8 years ago  3150
Enable SMTP Authentication for Eudora 5 & 6 for Windows 8 years ago  3076
Enable SMTP Authentication for Outlook Express and Outlook 98/2000 for Windows 8 years ago  2947
Enable SMTP Authentication for Outlook XP/2000 8 years ago  3203
Enable SMTP Authentication for Windows Mail 8 years ago  3270
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