Legacy article: Configuring Outlook 2003 with ZCO, preserving existing Outlook accounts

Legacy article.
Zimbra 8.8 does not support ZCO for unsupported Microsoft versions like Outlook 2003

First, install the Zimbra Connector for Outlook (ZCO):
https://support.his.com/kb/kb/article/000052

Outlook 2003

  1. Go to Tools, and choose E-mail Accounts.
  2. In the wizard, choose the "Add a new e-mail account" option and press Next.
  3. On the Server Type screen, choose the last option, "Additional server types," and choose Next.
  4. Highlight the Zimbra Collaboration Server option and press Next.
  5. The information for the next screen is as follows:

    - Server name: dc.his.com (click the "Use Secure Connection" box)  
    - Email address: for example user@dc.his.com  
    - Password: Password: the password assigned to your Zimbra account   
  6. Press Apply, then OK, and restart Outlook.
  7. Go to the Tools menu again, and choose E-mail Accounts.
  8. Choose "View or change existing e-mail accounts" and press Next.
  9. Near the bottom of the screen, there is a line that says "Deliver new e-mail to the following location." From the pulldown menu, choose the Zimbra file.
  10. Press Finish and restart Outlook again.

Properties ID: 000054   Views: 651   Updated: 25 days ago
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